ABOUT US

Our Purpose

Connectra Emergency Services exists to service the insurance sector with reliable, high-volume emergency response and reporting services. 

We bridge field execution with insurer expectations - ensuring delivery with clarity, consistency and accountability.

Our Focus

Unlike other builders or ‘middle-man’ suppliers, our division is purpose-built for insurance builders with internal team that turn up in Connectra branded vehicles, shirts, hats and occasionally socks.

Every process, from job allocation to final reporting is custom engineered for repeatable, scalable outcomes built around insurance builders main systems; Loop Logics & Prime Ecosystem.

Documentation-First:

Repeatable workflows, centralised quality standards and consistent documentation - even at scale allow us to handle (Process, schedule, attend, report, invoice submit) high volumes of claims in short time frames.

Rapid Response:

Dedicated coordination teams ensure make safes are triaged, dispatched and completed within agreed SLAs.

Operational Integrity:

Our reports are designed for clarity, compliance and ease of claim progression - trusted by insurers and adjusters.

Trusted by Industry Partners

We prioritise insurance builders who we have real in-person relationships with. We are always open to meeting new industry partners and further developing existing relationships.