OUR CAPABILITIES
Emergency
Make Safes
Securing properties immediately after weather events.Temporary structural protection, hazard isolation, tarping and critical safeguards delivered urgently to reduce further loss. Specialised large-loss make safe provider; experience, capability & resources to design a practical approach to the most difficult make safes.
Roof Inspection Reports
Detailed overview of roof condition, clearly identifying maintenance conditions & required works as well as sources of water ingress. We combine field expertise with structured reporting templates for insurer clarity.
Internally developed best practices for hail-impact damage reporting; constantly refined process most recently during Cyclone Alfred where 1500+ Roof Inspection Reports were conducted through Dec 25 - Jan 26. When rural trades are difficult to source, we will travel Australia-wide to conduct Roof Inspection Reports.
What’s included:
- Professional report structure
- Key information is clearly presented
- High-resolution imagery downloadable directly from report
- Component-level analysis
Leak Detection & Diagnostics
Systematic detection of water ingress and moisture risks.
Internally developed best-practice with strict investigative standards to locate, define and report on sources of water ingress with precision.
Deliverables:
- Industry leading investigative reporting
- Moisture mapping using moisture meter
- Thermal diagnostics using FLIR thermal devices
- Detailed context, methodology & conclusion;
Download an example Roof Inspection Report here
Download an example Specialist leak detection Report here
Claim Assessments
Assessment frameworks that support scope creation and claim progression. Our team assists insurance builders get through more claims.
This is a specialised service where volume is much lower than our other service offerings. Only licenced, experienced builders complete assessments. Our assessments are objective, detailed & thorough. We evaluate damage, scope up required rectification works, and provide clear reporting exceeding insurer expectations; generally leaving desktop estimating up to the insurance builder.
When rural trades are difficult to source, we will travel Australia-wide to conduct Claim Assessments.
Benefit: Faster claim reviews in peak times.
DIFFERENTIATORS
Volume & Capability
Structured Delivery
Repeatable workflows, centralised quality standards and consistent documentation - even at scale allow us to handle (Process, schedule, attend, report, invoice submit) high volumes of claims in short time frames.
Operational Discipline
Dedicated coordination teams ensure make safes are triaged, dispatched and completed within agreed SLAs.
ExcellenT Reporting
Our reports are designed for clarity, compliance and ease of claim progression - trusted by insurers and adjusters.
Location
Our teams mobilise anywhere in Australia during CAT events. We are fully equipped with stock at warehouses up & down the coast, purpose-built vehicles & specially trained staff.
CONTACT US
If you feel that Connectra™ is the right team for your next project or want to learn more about us, get in touch today.